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International Sales

Worldwide delivery.

There are so many reasons to purchase fine jewellery at Araucaria, especially if you are an international customer. We have been creating stunning collections of Whitby Jet jewellery for years becoming one of the UK’s leading independent family run jewellers. We offer a fully tracked, insured and signed for international delivery service to the US, Europe and the rest of the World.

As an international customer of Robert & Victoria, you are entitled to a variety of worldwide shipping services, international payment options and tax-free shopping!


Worldwide Shipping

All postage costs will be automatically be calculated in the checkout. All orders under £200 will be sent via Royal Mail Airsure, which is a 3-5 day delivery service. We offer a fully tracked and insured delivery service on all orders over £200 using an international TNT 2-3 day delivery service. Delivery cost prices may vary dependant on your country and postcode/zip code.

For orders over £500, we use FedEx which offer delivery within 2 days to most of Europe and 3 days for the rest of the world. The price for FedEx delivery varies depending on your country and postcode. For orders under £500, parcels are sent via Royal Mail Airsure which is normally a 2-3 day service within Europe and 5 days for the rest of the world. Again, pricing for this varies between £0.99 and £15.00 per order.

All delivery charges to your country will automatically be calculated and displayed at checkout.


International Payment Options

We accept a wide range of payment types for international orders including bank transfer, PayPal, Amazon Pay, credit or debit card. If you wish to arrange payment in either Euros or US Dollars, please contact our customer service team who will be more than happy to arrange a currency conversion to allow you to make payment via bank transfer.

Please note we are not able to offer any of our interest free finance options to international customers without a permanent UK residence.


Tax Free Shopping for Non-EU Customers

International customers outside of the EU can benefit from tax free shopping. If you have residence in a non-EU country, you can enjoy duty free and tax free shopping online at Araucaria. Simply add your selected items to the checkout, enter your non-EU address into the shipping address and our website will automatically deduct the 20% VAT charge off your entire order.


VAT Refund Forms for Non-EU Customers

We offer VAT redemption forms for all international purchases made in store. Please ask a member of our sales team who will be able to assist with claiming your VAT refund as a non-EU customer.

If you have any questions or queries about making an online purchase or in relation to claiming your VAT refund, please contact our web team on (+44)1947 825400 or email us at info@araucariajet.co.uk


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